Common Questions
Find answers to your questions quickly.
We specialize in logistics, tourism, student services, car rentals, and apartment rentals. Each service is designed to make your journey smoother and more reliable.
You can reach our customer support via the contact form on our website, through live chat, or by calling our support line or throw the whatsapp +60 1120 801 813 . We’re here to help you with any inquiries or issues you may have.
Yes. Whether you’re booking a tour, arranging logistics, or looking for student support, we can tailor packages to fit your needs.
Q: Do you provide both domestic and international shipping?
Yes, we handle both domestic and international shipments with multiple delivery options.
Q: How do I track my shipment?
Every shipment comes with a tracking number, which you can use on our website’s tracking tool.
Q: Can I book a tour online?
Yes, all our travel packages are available for online booking, with instant confirmation.
Q: Do you offer group discounts?
Yes, we provide discounts for groups and families. Please contact us for a custom quote.
Q: How do you support students?
We help with admissions, visas, housing, and orientation to make studying abroad stress-free.
Q: Do you help with scholarships?
Yes, we guide students towards scholarship opportunities where available.
Q: What types of cars can I rent?
We offer a variety of cars, from compact vehicles to SUVs, depending on your needs.
Q: What documents are required for renting?
You’ll need a valid driving license and an ID (or passport for international renters).
Q: Do you offer short-term and long-term rentals?
Yes, we provide both monthly and yearly rental options.
Q: Are utilities included in the rent?
Many apartments include utilities like water, electricity, and internet. Details are listed with each property.
What types of apartments do you offer?
We offer studio, 1-bedroom, 2-bedroom, and possibly larger units. All are furnished or semi-furnished with essential amenities.
What is your cancellation and changeing policy?
Please contact us through whats App +60 1120 801 813 or by Email to assistance you.
Where are the apartments located?
Our apartments are in strategic locations (city center, near public transport, close to universities or business hubs). Each listing shows the exact address.
What payment methods are accepted?
We accept a wide range of payment options including major credit and debit cards (Visa, MasterCard), bank transfers, and secure online payments. For certain services, we also accept cash payments upon confirmation. Full details will be provided during the booking or checkout process.
What types of tourism services do you offer?
We provide a variety of tourism services, from guided tours to travel planning. Whether you’re looking for adventure trips or cultural experiences, our team is dedicated to helping you explore all that Malaysia has to offer.
How can I book a tour with you?
Booking a tour with us is easy! Simply fill out the inquiry form on our website, or contact us directly. Our team will guide you through the process and help you find the best options for your needs.
Do you offer group discounts?
Yes, we do offer discounts for group bookings! Please contact us for more details and to find out how we can customize your experience for larger parties.
What is included in the rental price?
Typically: basic insurance, standard mileage, maintenance. Fuel, tolls, extra insurance, and additional driver fees may be extra.
What types of vehicles are available?
We offer sedans, SUVs, compact cars, and possibly vans depending on the location. Each listing includes make, model, capacity, and features.
What is your cancellation / change policy?
You may cancel or modify your booking within a specified window (e.g. 24–48 hours before pickup). After that, fees may apply.
What are the driver requirements?
You must be at least 21 years old (or per location regulations), hold a valid driving license (international license if required), and have a credit card for deposit.
Which countries and universities do you assist with?
We focus on Malaysia (and possibly other countries — depending on your setup). We assist with applications to partner universities and institutions.
What services are included in “student support”?
e assist with university application, admission, visa processing, travel planning, temporary housing, orientation, and ongoing support while you study.
How do I apply for your student support service?
You can fill out our student services form or contact us. We’ll schedule a consultation to understand your goals and help you proceed.